Frequently Asked Questions

Rakital is a platform for booking sports courts (padel, squash, tennis) with tournament system, player rankings and gamification features.

Go to the login page, open the Sign up tab, and enter your email and password. You will receive a verification code by email. After confirming your email, complete your profile with your first and last name.

Basic features are free. Some tournaments and events may require a participation fee.

Go to the Events page, find the tournament you want to join, and click "Register". Follow the instructions to complete your registration.

Yes, you can cancel your registration from your account page. Please note that cancellation policies may vary depending on the event.

Please contact the organizer as soon as possible. Repeated no-shows may result in restrictions on future registrations.

Go to your Account page and click "Edit Profile" to update your information.

You can add or verify your email in Account → Settings. To change your login email, please contact support at rakital.team@gmail.com.

To delete your account, please contact support at rakital.team@gmail.com with your request.

Check the payment section on the event or reward page for available payment methods. More options will be added over time.

You can earn rewards by participating in tournaments, winning matches, and completing challenges. Check the Rewards page for more information.

Go to the Rewards page, select the reward you want, and follow the redemption instructions.

Check your spam folder and that your email address is correct. Use "Resend code" to get a new one. If it still doesn't arrive, contact support at rakital.team@gmail.com.

Please contact our support team at rakital.team@gmail.com with details about the issue you are experiencing.

Yes, Rakital is fully responsive and works on mobile devices. A mobile app is coming soon.