Frequently Asked Questions

Rakital is a platform for booking sports courts (padel, squash, tennis) with tournament system, player rankings and gamification features.

You can register by phone number. Enter your phone number on the login page, and you will receive an SMS with a verification code. Enter the code to complete registration.

Basic features are free. Some tournaments and events may require a participation fee.

Go to the Events page, find the tournament you want to join, and click "Register". Follow the instructions to complete your registration.

Yes, you can cancel your registration from your account page. Please note that cancellation policies may vary depending on the event.

Please contact the organizer as soon as possible. Repeated no-shows may result in restrictions on future registrations.

Go to your Account page and click "Edit Profile" to update your information.

To change your phone number, please contact support at info@rakital.com.

To delete your account, please contact support at info@rakital.com with your request.

Currently, we accept payments through SMS verification. More payment methods will be available soon.

You can earn rewards by participating in tournaments, winning matches, and completing challenges. Check the Rewards page for more information.

Go to the Rewards page, select the reward you want, and follow the redemption instructions.

Check that your phone number is correct and try again. If you still don't receive the code, contact support at info@rakital.com.

Please contact our support team at info@rakital.com with details about the issue you are experiencing.

Yes, Rakital is fully responsive and works on mobile devices. A mobile app is coming soon.